lakeland polk tech support computer repair

qr code lakeland computer repairWe are a local, small business offering On-Site Tech Support and Computer Repair in the Lakeland and Polk County area. We offer services for computer setup or repair, printers, wi-fi setup or troubleshooting, cell phones, smart tv’s, virtual reality setups, home automation, and more! Basically, if you need help with some tech, give us a call. Our techs are certified and experienced in the industry.

This company was built on the premise that in-person help with technology is invaluable. We’ve been there. We understand. Sure, some things can be solved on the phone or remotely (which we offer!), but have you ever had someone try to assist with a printer without being there in person? What a nightmare, right? And in today’s world, it seems to be more and more common to be speaking to someone you can’t understand, which makes coming to a solution impossible even if they’re knowledgeable and great at their job. We are LOCAL. We are EXPERIENCED. And we will come to YOU. No job is too big or too small, call us today.

We are a local, small business offering On-Site Tech Support and Computer Repair in the Lakeland and Polk County area. We offer services for computer setup or repair, printers, wi-fi setup or troubleshooting, cell phones, smart tv’s, virtual reality setups, home automation, and more! Basically, if you need help with some tech, give us a call. Our techs are certified and experienced in the industry.

This company was built on the premise that in-person help with technology is invaluable. We’ve been there. We understand. Sure, some things can be solved on the phone or remotely (which we offer!), but have you ever had someone try to assist with a printer without being there in person? What a nightmare, right? And in today’s world, it seems to be more and more common to be speaking to someone you can’t understand, which makes coming to a solution impossible even if they’re knowledgeable and great at their job. We are LOCAL. We are EXPERIENCED. And we will come to YOU. No job is too big or too small, call us today.

Gasper KovachGasper Kovach
11:20 11 Nov 22
Shawna is professional, prepared, and pleasant!...she has the rare ability to attentively listen first, then offer options or solutions...rare in the e-world!...as an independent operator, she is willing to accommodate your schedule, and by all measures, a terrific value for the money...even our puppies like her!!
Janice GananciasJanice Ganancias
14:43 02 Nov 22
Shawna has done great work for me for years, she helps me with my computers and TVs. Recommend her for all your tech stuff!
Anthony PattonAnthony Patton
15:40 24 Oct 22
Shawna is great. She knows her stuff, reasonable rates, very responsive. Just to explain becuz I think extraordinary: I live in NYC and my mother who is a senior and lives in Lakeland, was released from a serious rehab visit ealier than planned and there was no time to set up the new life alert system or get to her to do it myself. The devices were delivered. Mom needed help, could not even safely reach the plugs. I found WhatsIT and Shawna through Yelp! She called and after a brief call/interview and coordination with Mom, found a quick schedule and Shawna made time to come very soon, hook everything up, instill confidence and tested with the company, even helped with paperwork with the service ensuring she could hear it and be heard. She also helped determine Mom needed an upgrade on laptop. Throughout, she kept me up to date on progress and in-touch. Mom really enjoyed working with her, too. Technical savvy and people skills! We look forward to reaching out for her service again, as Mom recovers. On behalf of the family, thank you so much.
Sigmund LawrenceSigmund Lawrence
02:25 17 Jun 22
A wonderful technician came to my place and cleaned up my computer, and offered services about removing my phone number from as many telemarketer lists as possible. Computer runs good again, and I don't get as many spam calls anymore. Absolutely impressed! Thanks!
Michael DuffeyMichael Duffey
18:54 10 Jun 22
Great job! Helped get our network issues resolved. We are now up and running, cameras working, streaming, all wireless devices running seem less. Very professional and courteous. I highly recommend their services.
Ruth RossRuth Ross
22:28 03 Jan 22
Shawna did a great job setting up my new MacBook! I finally decided to upgrade after staying with windows 7 for so long. All my files are moved over, I’ve got my backup setup and everything works great!
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Senior Classes

We offer classes in 55+ Communities for free or a nominal fee (depends on community rules). This has been a need and request for years, and we are here to deliver.  If your community is in Polk County, then please call or click here to set up a class with us now! We can’t wait to hear from you!

Optimize Your Home

We find most of our clients’ home tech systems work pretty okay, and we’re called out in an emergency. But what if your tech worked great, fast, and seamlessly? We understand the ins and outs of tech and that allows us to optimize it all to work together. We offer services for such a wide range of technology from your phone and computer, to streaming, recording, virtual reality, and cameras, because we not only help our clients with it, but we use it in our own homes. And we don’t settle for “pretty okay” in our homes.

We start all optimization with your internet, the backbone of all the tech in your home. This doesn’t just mean the router and modem, although we do check that. We check the quality of work from your internet provider, including the lines that are in your home,  and the equipment box outside. We’ll check for firmware upgrades across the home and for redundancy across devices. 

Scam Cleanup and Spam Prevention

We don’t want to see it happen, but it does. Scammers play the create the rules of the game while we good guys are always playing catch-up. If you or someone you know has been a victim of a scam, please call us today. Not only will we clean the computer, but we’ll teach to prevent it. We’ll go over what happened and how it happened. We’ll install any software that might help prevent it from happening again. (Antivirus isn’t what helps in these situations most of the time). If you’ve taken a look at our Spam Prevention page (which by the way, HELPS PREVENT SCAMS!), you’ll understand how seriously we take prevention. Prevention is the best medicine. Does that rhyme? We don’t care, because it’s true.

Lakeland & Polk County
On-Site Tech Support & Computer Repair