WhatsIT Computer Services
Patience, Knowledge, and Convenience.
On-Site Services in Polk County
Receive tech and computer help in the convenience of your own home.
Web Design Services Everywhere
Boost your small business with both stunning design and strategic SEO.
Remote Services Everywhere
Trustworthy remote services offered for clients all over the country.
We are a local, small business near you providing On-Site Computer Repair and IT Support services in Lakeland and surrounding area to both residents and small businesses. Our expertise extends to a wide range of tech-related issues, including computer setup or repair, printer assistance, Wi-Fi setup or troubleshooting, cell phone support, smart TV setups, virtual reality configurations, home automation, and more! If you need help with any tech-related matter, simply give us a call. Our certified and experienced technicians are well-versed in the industry.
Our company was established on the belief that in-person assistance with technology is invaluable. We understand the frustrations and challenges that can arise when trying to resolve technical issues remotely or over the phone. For instance, attempting to troubleshoot a printer without being physically present can quickly become a nightmare. Moreover, in today’s world, it is increasingly common to communicate with support personnel who are difficult to understand, hindering the problem-solving process even if they possess the necessary knowledge and skills. That’s where we come in. We are LOCAL, ensuring prompt and personalized service. We are EXPERIENCED, guaranteeing our ability to handle a wide range of tech-related tasks. And most importantly, we will come to YOU, making sure that your needs are met with convenience and efficiency. No matter the size of the job, we are here to assist you. Give us a call today.
Took my gaming pc here due to my pc crashing all the time and that made me feel like my two grand pc was done for, it also doesn't help that I've only owned it for close to 4 years now. They managed to find out the hard drive was the problem and took care of it in about about two days. It's been about two months since, and my gaming pc is running perfectly. I'm 100% coming back here next time I have an issue with my gaming pc.
They say "third times a charm", well Shauna with WhatsIT was my 3rd and final phone call to get all my random, miscellaneous technical issues resolved! My first experience was awesome as she didn't hesitate at my custom requests, and took different approaches to help me get my business tech items all working smoothly again, in just ONE afternoon. Saving me SO much headache on my day to day operations! Services she assisted me with were surveillance cameras, wifi connectivity and setup, printer and network cleanup, and even some specific formatting and Microsoft help. I will definitely be using her services in the future, highly recommend to those researching! 🙂
I have received excellent, professional and reliable services. Extra effort has been taken since I use a screen reading software. In home service as well as setting up remote access between us has been great. A real blessing having my own personal computer guru! Job well done!
Shawna restored a Windows XP desktop for me, I'm sure I'll get another 20 years out of it. She also built me out a website for my new retirement business pursuit. This young lady knows her stuff.
Five Star PLUS - WhatsIT. Owner is very knowledgeable. Fast. Efficient. Organized. Can resolve any and all issues. I can't say enough about the superb owner. On top of "everything." I have used the Windows platform for many, many years. Updated through many versions. I have never had such good service and a more knowledgeable computer expert throughout all these years!
This has been the absolutely greatest computer support experience I has ever had! Shawnna is truly and angel with her quality of customer support and her ability to completely understand what the customer wants. I would suggest her to anyone at any age and or technical level to ask her to help you!!! Thank you Shawnna !
Shawna provides a superior service with quick response. She's reliable and very knowledgeable.
The rumors are true! Shawna is your go-to for any computer repair projects. Do not waste your time with Geek Squad trying to explain your issue to somebody who is just going to pass it off to someone else. Just to be told you have to purchase a whole new product. Shawna got my Macbook Pro back up and running faster than ever, quickly and for a reasonable price. There's a reason for all these five star reviews. Give Shawna a call!!
Shawna is professional, prepared, and pleasant!...she has the rare ability to attentively listen first, then offer options or solutions...rare in the e-world!...as an independent operator, she is willing to accommodate your schedule, and by all measures, a terrific value for the money...even our puppies like her!!
Shawna has done great work for me for years, she helps me with my computers and TVs. Recommend her for all your tech stuff!
Shawna is great. She knows her stuff, reasonable rates, very responsive. Just to explain becuz I think extraordinary: I live in NYC and my mother who is a senior and lives in Lakeland, was released from a serious rehab visit ealier than planned and there was no time to set up the new life alert system or get to her to do it myself. The devices were delivered. Mom needed help, could not even safely reach the plugs. I found WhatsIT and Shawna through Yelp! She called and after a brief call/interview and coordination with Mom, found a quick schedule and Shawna made time to come very soon, hook everything up, instill confidence and tested with the company, even helped with paperwork with the service ensuring she could hear it and be heard. She also helped determine Mom needed an upgrade on laptop. Throughout, she kept me up to date on progress and in-touch. Mom really enjoyed working with her, too. Technical savvy and people skills! We look forward to reaching out for her service again, as Mom recovers. On behalf of the family, thank you so much.
A wonderful technician came to my place and cleaned up my computer, and offered services about removing my phone number from as many telemarketer lists as possible. Computer runs good again, and I don't get as many spam calls anymore. Absolutely impressed! Thanks!
Great job! Helped get our network issues resolved. We are now up and running, cameras working, streaming, all wireless devices running seem less. Very professional and courteous. I highly recommend their services.
Shawna did a great job setting up my new MacBook! I finally decided to upgrade after staying with windows 7 for so long. All my files are moved over, I’ve got my backup setup and everything works great!
Fast professional service. They got my network issue resolved in time to watch the game. I like to support local businesses and this option is actually better cost and service than the big store option. High recommended!
At WhatsIT Computer Services, we take pride in offering a comprehensive range of specialized services to cater to all your tech-related needs. Our team of certified technicians is dedicated to providing top-notch support and expertise in the following areas:
- In-Home Computer Services: We understand that your home computer is the heart of your personal technology ecosystem. Our skilled technicians will assist you with computer setup, hardware and software installations, system optimization, and any troubleshooting needs you may have—all in the comfort of your own home.
- On-Site Business I.T. Services: For small businesses in the Lakeland and Polk County area, we offer tailored on-site services to ensure your technology infrastructure runs smoothly. Our experts can handle network setup, server configurations, workstation maintenance, software integration, and other essential IT tasks to keep your business running efficiently.
- Computer Repair: Is your computer running slow, freezing, or experiencing other performance issues? Our team is well-versed in diagnosing and resolving a wide range of computer problems. Whether it’s hardware repairs, software conflicts, or system optimizations, we will restore your computer’s functionality and speed.
- Laptop Repair: When your laptop encounters issues such as a broken screen, faulty keyboard, or power problems, our technicians have the expertise to repair and replace components to get your laptop back in working order. We handle everything from hardware repairs to software troubleshooting for both Windows and Mac laptops.
- Virus Removal: Malicious software can wreak havoc on your computer, compromising your data and system stability. Our experienced technicians employ advanced tools and techniques to detect and remove viruses, malware, and other security threats, ensuring the integrity of your system.
- Office Services: Need assistance with setting up your office technology infrastructure? We provide comprehensive support for office equipment, including printers, scanners, fax machines, and networking solutions. Our team will ensure smooth operation and integration of your office technology.
- Remote Computer Support: With our remote support capabilities, we can address many software-related issues without the need for an on-site visit. Our technicians securely connect to your computer remotely, troubleshooting and resolving various software problems efficiently and conveniently.
- Spam Prevention: Protecting your inbox from unwanted and potentially harmful spam emails is essential. We implement robust spam prevention measures, ensuring that your email communication remains secure and streamlined.
- Website Design: Establishing a strong online presence is crucial for businesses today. Our skilled web designers will work with you to create a professional, visually appealing, and user-friendly website that aligns with your brand and business goals.
- Adult Computer Classes: We offer personalized computer classes tailored to adults seeking to enhance their computer literacy and proficiency. Our patient and experienced instructors will guide you through various topics, including computer basics, software usage, internet safety, and more.
- Network Installation: Our technicians are proficient in network installation, ensuring that your home or business has a reliable and secure network infrastructure. We will set up routers, switches, and other networking devices to optimize your connectivity and data sharing.
- Wi-Fi Troubleshooting: Experiencing issues with your Wi-Fi connection? Our experts can diagnose and troubleshoot Wi-Fi problems to ensure stable and fast wireless connectivity. We will identify and resolve issues related to signal strength, interference, configuration, or any other Wi-Fi-related problems.
- Smart Home Installation: We provide assistance with setting up and integrating smart home devices into your existing home automation system. Our technicians can help with the installation, configuration, and troubleshooting of smart thermostats, security systems, lighting controls, voice assistants, and more.
Count on us for professional, customer-focused tech support and computer services that are tailored to your specific requirements.
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